When we think of humanizing a course, we might often believe it applies more to an online environment than a F2F. While figuring out ways to specifically humanize an online course is more common these days, there is definitely still a need for F2F humanizing too. Many of the most basic teaching concepts that apply to online spaces have simply been transformed to address the lack of a F2F environment. However, the idea of humanizing a course dives a bit deeper into both the social and psychological impact an instructor has on the students' overall classroom experience. Some of these areas involve empathy, presence, inclusion, awareness; just to name a few. I've compiled a list of some specific tasks and concepts you might incorporate if your goal is to make students feel as welcomed and connected as possible, in both the online and F2F classroom.
- Learn and address each student by name. This practice is as old as the classroom itself. If you address students by name they are more likely to pay attention, feel included and speak up during class discussions. When grading virtual courses, always be sure to respond by name in the comment section so they know that you are giving them and their submission your undivided attention even though you are not F2F.
- Create a welcome video to post on your LMS. This works well both on and offline. Before the class begins for the semester, students can get a glimpse into who you are and what you're like. Seeing you in the flesh, per se, can also make the first meeting day less awkward since students might be less intimidated and more willing to open up. The ice has already been broken.
- Speak conversationally in your syllabus. While it might be tempting to create a syllabus using our utmost professional language, this approach can sometimes come off as stoic or too formal. Its not a bad idea to get students prepared for the professional world through the wording in your syllabus but be sure there are enough conversational components that it doesn't come off as distant and cold.
- Answer emails and inquiries in 24 hours or less. When students believe they have "instant" access to their instructor they feel comforted even if they don't need anything. It is often surprising to instructors that decide to have open office hours, online office hours and who utilize instant messaging tools, that how little these services are actually used by the students. But ask students on the other hand, what's important to them as it relates to their instructors, and many will often say quick responses and knowing that if they had a question or concern it would be answered in a timely manner.
- Post a new announcement and discussion each week. Never leave a class lying dormant online, even if you meet F2F. Today's students tend to be virtually focused. Sending a short announcement or video as a reminder to read before class or to complete an assignment can truly help students stay on track and feel supported.
In many discussions related to online courses among instructors, there is often a focus on the lack of interaction some experience with their students. They feel that because there is no F2F interaction that it is nearly impossible to connect on a meaningful level. The connection many instructors feel with their students in F2F courses is not necessarily based on being physically in the classroom. Many times these connections are primarily strengthened through understanding, recognition and the exchange of ideas. All of these things can occur in online courses too.
In humanizing your course, the goal is always to ensure that there is a sense of community, that students feel comfortable with you, that they feel connected to their fellow classmates and that no one is invisible; especially the instructor.
Many instructors now find themselves in more of a technical space, where facilitating better describes their role than "one who professes knowledge". This is not to say that the instructors' skillset and expertise are not needed, it is quite the opposite. Not only is the subject expert required but the subject expert herself is being challenged to find new ways to remain relevant while imparting much needed knowledge through a variety of virtual platforms and modes.
Through this shift, there has also been an unquenchable appetite for online teaching and learning resources. These resources have been available and used for some time, but the urgency is now much more apparent. Instructors want to, not only meet the needs of their students and institutions, but they also seem to want to thrive in technical spaces. This desire to thrive during these uncertain times has encouraged a community of teaching learners in a way that has rarely been seen or valued in the past.
The responsibility of this transformation is being shouldered in every aspect and on every level of the university, from instructional designers, to campus security. The work of ensuring the university continues to provide a quality learning experience has been an Adaptive Challenge to say the least. Meaning, the technical approach to problem solving has been greatly surpassed and now we forge ahead even when the day-to-day challenges pushes us pass our current capacity and the capacity of those who depend on us.
While expanding us beyond our comfort zones, many instructors have found it both easy and refreshing to say, "I don't" know" or "Can you help me?" Which in the past might have been a very tricky proposition to broach. In this new and emerging higher ed climate, we are all learners and pioneers, which truly lays the groundwork for an atmosphere of empathy that moves beyond theory and ignites practice in a way we have yet to see the full scope of.
And lastly, but arguably one of the most impressive outcomes, has been the willingness for everyone, including institutions as a whole, to share information, tips and tricks, new technologies, etc. as it relates to coping with this paradigm shift. University departments are also sharing and collaborating both externally and internally to further solidify the "we're in this together" spirit often touted via social media outlets. There has also been a similar sentiment with educational technology vendors, many offering free trials, huge discounts and open access to their products indefinitely.
This reshaping of the role of the instructor is actually a reshaping of the very world we live in and what it truly means to be a citizen or a member of a learning community. The premise of competition is not as palatable as it historically has been.
It seems socially distanced face-to-face and virtual learning spaces are here to stay for a while. Meaning the big question looming is, can/should we return to some of the old ways after the pandemic has subsided and more importantly, what aspects of our historical best practices do we want to drag into the present that will present in a way that continues to move us forward, both technically and socially?
In the comments below, please feel free to share some of your own observations as it relates to the reshaping of higher ed roles, especially those of instructors.
If you think about it, our "why's" often help us navigate the uncertainty that commonly comes along with taking on a new job or developing a new project. When the next steps are not as clear as we would like them to be, we can draw back to our initial reason for embarking upon the endeavor in the first place. Even our approaches to trail and error should be reflective of our "why". This is how environments can have a great idea, create a mission around that idea and hire people to carry out the purpose and never truly have to deal with disorganization or projects going off the rails. The "why" is firmly established and that message is clear to all who are concerned.
As an instructor, this train of thought can definitely be applied to several aspects of classroom instruction such as:
Learning Outcomes: This mean that the learning outcomes in your syllabus should align with the assignments, the class description and even the reading material. Learning outcomes should always be clearly stated and easy for students to comprehend.
Assignments: Assignments should never be viewed as busy work or time fillers. Creating empty assignments is the quickest way to derail the learning process. Assignments are best engaged when they incorporate elements of the initial mission of the course.
Class Activities: Whether the class activity is watching a documentary, going on a virtual fieldtrip or completing a research paper, when students understand "why" they're completing the task, this motivates them to participate. Class activities should always be tied into the quizzes, learning outcomes and even final exams and research papers.
Class Sessions: It is not uncommon for instructors to teach a course and have some days where there is no real direction. In F2F courses that meet frequently it is easy to fall into a pattern of, "just in time" teaching. While this can work sometimes, being prepared and staying on track is much easier when class sessions are consistently planned according to the "why".
Book Choices: Even your choice for both the mandatory and optional material should reach back towards the "why". Class participation is built on the strength of the ability for instructors to make all readings a pertinent part of the class discussions, the assignments and the overall understanding of the subject matter. It's really hard to get students to read material when there is no direct benefit as it relates to their overall performance in the course.
Our entire purpose behind why we teach in the first place must be reevaluated over time to be sure we remain committed to developing, designing and facilitating to the best of our abilities, while always searching for new ideas to file under the "why" section of our purpose.
In what ways do you keep your "why" as a primary thought when teaching your courses? Feel free to comment below.
On Vidyard.com, they suggest that we keep these meetings as short as possible and turn our cameras off often to be sure we're not always trying to fix up before every meeting. Sometimes the fatigue comes from getting ready for the meetings rather than the meetings themselves. As much as we may not be the vain type, no one wants to show up for Zoom meetings looking like they just rolled out of bed. It takes work to prepare and on some days more work than on others.
The Harvard Business Review, believes that the most fatiguing part of the Zoom call is that many of us think we can multi-task and still receive full benefit. "We’ve all done it: decided that, why yes, we absolutely can listen intently, check our email, text a friend, and post a smiley face on Slack within the same thirty seconds. Except, of course, we don’t end up doing much listening at all when we’re distracted." It is so tempting to reach over and tap on the keyboard when its sitting right in front of us. By the time we complete four or five 3-minute tasks, we've missed 15-20 minutes of our meeting. Release yourself from jumping through mental hoops and save the other tasks when you can give them your undivided attention.
The Harvard Business Review primarily contributes the mental fatigue to the constant gazing into the camera. Showing that we are listening and paying attention on a Zoom call requires us to be still, look forward and sit without having the benefit of engaging with others the way we would if we were in the same room with them. A quick phone call might be a better option when possible.
According to, The Daily Clog, there are several physical remedies for Zoom fatigue, such as lying flat on the floor or listening to some soothing music or sounds. "Spending the entire day parked in front of Zoom can leave your body feeling all sorts of achy — especially your back. So let gravity do its thing and become one with the floor." Going from a prolonged vertical position to a horizontal position can be very relaxing for both our minds and bodies. As for soothing music, I often opt for listening to singing bowls, with my eyes shut, while enjoying some deep, belly breathes. I can feel the effects of this exercise almost instantly.
Keep in mind that not all communication requires a visual, real-time meeting. There's still email, phone calls, text messages and Google Docs (for updating shared documents). It seems that when the pandemic hit, everyone scurried to make the abnormal as normal as possible and a large portion of what is normal for most is seeing people regularly, having face-to-face discussions and building community through frequent interactions. But how much is too much? I would say that enough Zoom has to be determined by the individual. Many have no Zoom fatigue while others are cringing every time a new webinar is suggested. Therefor it is good to keep in mind the frequency of your meetings and whether or not they truly require a Zoom session. taking this approach will lighten the Zoom load for both the meeting organizers and the attendees.
It does not seem as though masks or Zoom meetings will be going anywhere anytime soon. Practicing some mental and physical exercises to lighten the load may be your best option for now. If you have any tips to share related to combating Zoom fatigue, feel free to share in the comment section below!
1. There is always someone who is further along than we are. Whether it is our supervisor or a respected colleague, there are always people around us that hold positions of greater influence and responsibility. If you're attempting to take on a leadership role or expand your current duties, who better to lean on than someone close who is already a master at the duties you aspire to undertake.
2. Personal and professional development is a life-long pursuit. No matter how far we have come, in any position there is always a long way to go. This ever-expanding approach is rooted in technological advancements, our ever-growing social needs and our desire to always bring innovation into the workplace.
3. We don't know what we don't know. It is so easy to forget that we don't have all of the information needed to do our best on any given day. A mentor can be a promising source of course correction should we find ourselves taking the long way around when addressing an issue there is already a solid solution for.
4. Mentors can open the door for career advancement. On more than one occasion I have been hired by the very person who mentored me and help mold me into a valuable candidate for a specific position. They tend to know exactly who to talk to, how to talk to them and what areas you might be best suited for in their institution. Mentors have also secured me internships, since they tend to be connected in their field of expertise.
5. Its never a good idea to be the smartest person in the room. While some might find it flattering to be the person in the room with all the answers and who believes they are the most capable when it comes to making the best decisions, having a mentor handy might encourage us to humble ourselves, and in essence make room for the possibility of new ways of seeing our role.
6. You can avoid making career mistakes. There is nothing worst than lacking direction that would save you a year or two of your very precious time. When nurturing our careers, if we don't have a specific direction or a solid path to get from one point to the next, we might misuse our most valuable resources. It is much easier to learn from the mistakes of others rather than making them ourselves.
7. Mentors can see our professional and personal blind-spots. We might think we have a task handled or that our project is airtight, but having the right mentor can act as a career proofreader. They can see aspects of our personality where we might have become complacent.
8. Mentors offer both encouragement and constructive criticism. A good mentor should never make us feel bad about our shortcomings. They should notice when we're on track and when we need some much needed guidance. Both the great and the not so great should be acknowledged equally.
9. Long-term friendships can blossom. Although we often outgrow our mentors, this does not mean that we have to dissolve the relationship. Some of my favorite people in the world are former mentors who know exactly how far I have come and to this day, they never miss the opportunity to congratulate me for meeting a goal or rocking a new position.
10. They help us steer both our personal and professional lives towards success. A good mentor should not only help us advance our careers but they should also help us better balance our professional and personal lives. There is no benefit in being a workaholic. While nurturing a solid career might require some late nights and overtime, free time should always be made for socializing and reconnecting with the people, places, hobbies and pets we care deeply about.
Feel free to share your own mentor stories in the comment section below!
1. Builds Community. Building community is especially important in the current season of "social distancing", now more than ever instructors are being tasked with the challenge of creating high levels of engagement in both their online and face-to-face courses. It is so easy to feel disconnected when you have very little contact with your instructor. Building community creates a sense of belonging. Through community students are more likely to help each other and lean on each other for basic troubleshooting and assignment clarity. When there is a strong sense of community, students become more self-reliant, which helps to build their confidence. Through a solid foundation of community, instructors and students can create long-lasting academic relationships that are both supportive and authentic.
2. Allows for personalized instruction. With recent technological advancements in the area of teaching and learning, there has been a rise in personalized instruction. It is no longer a hassle to teach and assess students who are performing at different levels in the classroom. Many students now understand that even if they feel left out or behind in the classroom setting, there are tools and tutorials they can use on their own time in order to further explore the concepts and ideas they found hard to grasp at the same pace as their peers. Personalized instruction is also a benefit for the instructor in the classroom, meaning they can move forward with the majority and provide short tutorials on both internal and external websites to further support those students who might need it. Through getting to know the student, we can address their individual learning requirements which are expressed through conversations and thoughtful feedback on assignments.
3. Fosters Empathy. It goes without saying that empathetic instructors are quite favorable to students. When they feel as though the instructor is putting effort towards understanding what's happening in their lives such as, a recent financial problem or their arduous work schedules, students often become more dedicated to both the instructor and the coursework. Getting to know why a students is always five minutes late or why they miss class every third Wednesday of the month taps into both the instructor's and the student's humanity. There may be services the instructor might be able to direct the student to, in an effort to make the student's life a bit easier. Through this process bond between student and instructor is allowed to flourish. The student understands that they are not just a number and that the instructor truly cares about them as a whole person and that they are not just another face in a crowded lecture hall.
4. Promotes Inclusion. Most recently, there's been lots of talk related to diversity and inclusion. Some of this talk stems from the idea that students who might be considered outliers as it relates to areas such as their academic background, their race or ethnicity, a special need or their socioeconomic status; do not feel fully included in classroom instruction and conversations. Some students feel as though assumptions are made about them, which reveal unconscious biases instructors might be harboring. The best way to combat this is by getting to know them. The more we get to know about the lives and experiences of each student the more we are exposed to broader ideas as it relates to who is sitting in our classrooms.
5. Creates Mentorship Opportunities. I don't know about you but I can honestly say that my entire academic career has been advanced through relationships with mentors. I have had subject matter mentors, personal mentors, teaching mentors and career mentors. Many of those relationships started in the classroom with a professor who decided to take time out to get to know what my aspirations were and to eventually share with me how I might achieve my goals. These mentors might have given up two hours per month of their, but their impact was vast and priceless. As a mentor myself, I find that the these relationships are mutually beneficial. I gain an abundance knowledge, if not more than when I myself was a mentee.
This short list of reasons why it can be beneficial to get to know your students is just the tip of the iceberg, but keep in mind that there are many, many more positive outcomes. It is so important to engage the whole student since we see more and more how the outside lives of our students effect their behavior in the classroom. It effects how connected they feel to the university, their peers, the instructor and their academic journey as a whole. We should take every opportunity we can to promote academic success and getting to know your students is an excellent starting point!
| Micro-Lecture Sample |
Be specific about what the video is addressing
It is not necessary to have the entire
video fleshed out before hitting the record button but having clarity on why
you need a specific video and exactly what learning outcomes it will support
and/or address can streamline the process.
Look professional
Having a professional appearance doesn’t necessarily include hair and makeup but instead background, lighting, sound and your demeanor. My rule to creating online video is to always dress as if I were conducting a lecture live in class. The lighting is also important, being able to see your face is more engaging than trying to listen to a shadowy figure moving back and forth on the screen. Your background does not have to be perfect, but be sure to remove any distracting posters, props or people. Having loved ones walk about in the background can detract from your presentation. Be relaxed, sit up straight and try to have your camera at eye level for maximum visual engagement.
Have a script or guide prepared
While I am all for shooting from the hip or improvising, when you are not very experienced with creating engaging micro-lectures it always helps to have some pre-written notes at your disposal. There is a fine line between preparation and improvisation that the most engaging micro-lectures are able to balance seamlessly. Don’t be afraid to improvise but come prepared.
Keep it short
No matter what needs to be covered, information can always be presented in short blurbs that truly captivate the attention of viewers and leave them wanting more. Be sure to chunk your information into bite-sized portions that are easily digestible. Having several parts for the same lecture is fine. Even if you have recorded longer lectures in previous courses, it is a good idea to break them down into sections. Not only are these short videos more engaging, but they are much easier to incorporate into various areas of an online course. This especially works well when the same concept or term is covered across multiple courses. Record it once and use it infinitely.
Incorporate Multi-Media Elements
Incorporating a slideshow presentation, existing video or pictures (animations, memes, GIFs, graphics, etc.) can truly take your micro-lecture to the next level. Students get a break from a talking head and are also offered visual components that further explain the subject at hand. Background music is not necessary, but if you find some clever sound effects that work well with your presentation, don’t be reluctant to take a chance. Your videos can always be edited again later. If using a slideshow, it is good practice to record the voice-overs for each slide separately, this way you aren’t trying to be mistake-free (some mistakes are okay) for a full 5-7 minutes at a time.
Be sure your micro-lecture is accessible
In an effort to be fully inclusive of our
entire student body and the special needs they may have, be sure your video is
captioned and that the audio is loud and clear. For a more in-depth look into
accessibility, feel free to reach out to TLT.
The most important thing to remember is that creating engaging micro-lectures is a work-in-progress. They don’t have to be flawless the first time around. The more you create, the better you will become. Students aren’t judging us as much as we might think, most simply have a strong desire to connect with an actual instructor, be it F2F, online or hybrid. It is so hard to cover all aspects of engaging micro-lectures in one presentation, but I encourage you to research the topic online and check out my 2min micro-lecture example here.
TED Talks have become a very integral part of the professional development world. Many business owners, social media influencers and educators vie for a spot on the TED stage in order to share their stories of success, triumph over adversity or some novel way that they see the world. When I'm searching for inspiration related to a specific subject matter like, "the future of higher ed", "connecting with students" or "professional development", I tend to type the letters T-E-D behind it just to be sure I find a great presentation that's both entertaining and engaging. For me, that's what TED offers, Ideas Worth Spreading. Below, I have compiled a list of some very inspirational TED talks as it relates to personal and professional leadership skills.
In my experience, every instructor wants a class that is attentive, studious, thoughtful, respectful and a host of other characteristics that we have likely seen more of in a movie than in our actual classroom. The expectation of these outcomes is not unrealistic, but what can often be unrealistic is the idea that it should come with very little effort on the part of the instructor. In my previous blog I discussed the importance of instilling confidence in your students, which outlined a few practices that might assist in that process. For this blog, lets look at the flip side of that coin and discuss some attitudes, habits and practices we should avoid in order to create the thriving space for teaching and learning that we desire.![]() |
| Brigette Hyacinth |